Service Contract

Privacy Policy

GISOL is committed to protecting your privacy and ensuring you have a positive experience on our web site. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy.

We encourage you to read this privacy policy to ensure you understand GISOL's privacy practices.

This policy covers the GISOL corporate web site and is applicable worldwide.

Collection of your personal information

When GISOL collects any personal information on our corporate web site, we will express our need for the personal data at the point of collection. Personal information is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested. Some of the reasons we collect your personal information include registration to membership programs or newsletter subscriptions, as well as to provide registered users a more personalized and meaningful experience on the our web site.

Uses of your personal information

We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

  • To provide the ability to create personal profile areas and view protected content.
  • To provide the ability to contact you, and provide you with shipping and billing information.
  • To provide customer feedback and support.
  • To provide marketing or promotional activities on the gisol.com or affiliate web sites. Personal information may be collected to administer those programs.
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
  • To understand more about you, so we can personalize newsletters and web sites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
  • To meet contract obligations.

Non-personal information collection

In some instances, GISOL may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance, and effectiveness of the gisol.com web site.

Sharing your personal information

We do not sell or rent your personal information to third-parties for marketing purposes unless you have granted us permission to do so.

We may share your personal information within GISOL or any of our worldwide subsidiaries for purposes of data processing or storage.

We may also share your personal information with authorized third-party agents or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction.

We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of GISOL's terms of use, or as otherwise required by law.

Personalization

We may customize web sites or newsletters for certain users based on the information they previously provided or that was collected through gisol.com web sites in order to enhance the overall web experience.

Security of your personal information

GISOL is committed to protecting the personal information you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure.

When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

While we strive to protect your personal information, we cannot ensure the security of the information you transmit.

We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

Cookies

GISOL web sites utilize cookies, although you can still access most of them even if you choose to disable cookies in your browser. Some web sites will not allow you to complete certain activities if cookies are disabled. For example, e-commerce sites use session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated shopping basket will not work and you will not be able to place an order.

Data retention

GISOL will not retain your personal information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Linked web sites

Our web sites may provide links to other third-party web sites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites.

Children's privacy

GISOL does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete that data from our systems. GISOL encourages parents and guardians to go online with their children. Here are a few tips to help make a child's online experience safer:

  • Teach children never to give personal information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
  • Know the sites your children are visiting and which sites are appropriate.
  • Look for web site privacy policies. Know how your child's information is treated.

Please visit the FTC's web site for more tips on protecting children's privacy online.